PrizeHeist Terms and Conditions
1. Qualifying Persons
1.1 PrizeHeist (“PH”, “Promoter”, “we”, “our”, “us”) operates skilled prize contests (“Contest(s)”) via www.prizeheist.com (“Website”).
1.2 Contests are open only to natural persons aged 18 years or older and having reached the age of majority in their country of residence, excluding employees of the Promoter, their immediate family members, agents, and any person professionally connected with the administration of the Contests.
1.3 The Promoter reserves the right, at its sole discretion, to:
(a) suspend or close a customer’s account; or
(b) refuse entry into any Contest,
where it reasonably believes that the customer is misusing the services, engaging in fraudulent or abusive conduct, or where entry is not being made personally by the account holder.
2. Legal Undertaking
2.1 By entering a Contest, each entrant (“Entrant”, “you”, “your”) represents and warrants that they:
(a) have the legal capacity to enter into these Terms;
(b) have read, understood, and agree to be bound by these Terms and any additional promotional rules published by the Promoter; and
(c) are not violating any laws of their country of residence by participating.
2.2 Governing Law and Jurisdiction:
(a) These Terms shall be governed by and construed in accordance with the laws of India.
(b) You agree that any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala, India, save that the Promoter retains the right to bring proceedings in any competent forum to protect its interests.
2.3 Compliance with Local Law: Entrants are responsible for ensuring that their participation does not contravene local laws. The Promoter accepts no liability in respect of unlawful participation.
3. Contest Entry
3.1 Entries may only be made via the Website. Each Contest will specify its own prizes and entry limits.
3.2 The Promoter may impose entry caps and reserves the right to close entry once the maximum number is reached.
3.3 Pricing and availability of tickets are at the sole discretion of the Promoter and will be displayed on the Website.
4. PrizeHeist Account
4.1 Entry requires registration of a PrizeHeist Account.
4.2 Registration requires provision of a valid email address or mobile number. Your registered email address or linked social media account will serve as your unique username.
4.3 Each Entrant may maintain only one active PrizeHeist Account. The Promoter may close duplicate or fraudulent accounts.
4.4 Entry Process:
(a) Log in and select the Contest(s).
(b) Answer the quiz questions.
(c) Select number of tickets (subject to cap), provide payment details, and confirm purchase.
(d) Entry is only deemed confirmed upon issuance of an email acknowledgment from the Promoter.
4.5 The Promoter reserves the right to reject incomplete or non-compliant entries.
5. The Heist Club
5.1 A Heist Club subscription (“Subscription”) entitles members to monthly Contest participation and associated benefits, subject to payment of the subscription fee as displayed on the Website.
5.2 The Promoter may vary Subscription fees from time to time.
5.3 Members must provide valid payment details linked to a bank account or financial institution in their own name. Joint or third-party accounts are not permitted.
5.4 Subscription fees are collected monthly from the nominated payment method until cancellation. Cancellation may be effected through the “Your Account” section of the Website.
5.5 The Promoter reserves the right to refuse or cancel a Subscription where eligibility requirements are not met or where fraudulent activity is suspected.
6. Payments
6.1 It is the Subscriber’s responsibility to ensure sufficient funds are available on the billing date. Failure to collect payment may result in suspension of benefits and exclusion from Contests.
6.2 The Promoter accepts no liability for bank fees, chargebacks, disputes, or payment processing errors attributable to third-party financial institutions.
6.3 Refunds, where applicable, shall be issued in the form of PrizeHeist credits (“Heist Coins”) unless otherwise required by law.
6.4 The Promoter may terminate or suspend any Subscription or account at its sole discretion, provided that existing confirmed entries will be honored.
7. Refer a Friend Program
7.1 The Refer a Friend Program (“Program”) is offered to reward genuine referrals. Referrals are capped at 100 per customer per day.
7.2 Abuse, including creation of fake accounts, will result in cancellation of credits and potential account termination.
7.3 Rewards are granted only when the referred customer registers, completes two consecutive payments, and does not cancel within 7 days of joining.
7.4 The same individual may not be referred more than once.
8. Contest Periods
8.1 Each Contest will specify opening and closing dates on the Website. Entries received after the closing date will be void.
8.2 The Promoter may extend or shorten a Contest period in its sole discretion, with notice provided on the Website.
9. Winner Determination
9.1 Winners are determined based on:
(a) number of correct answers, and
(b) time taken to complete the quiz.
9.2 In case of ties, the Entrant with the fastest correct answers shall prevail.
9.3 The Promoter’s determination of the Winner is final and binding.
9.4 Winners will be announced on PrizeHeist’s official channels and notified by email, SMS, or phone. Failure to respond within 5 days may result in forfeiture.
10. Prizes
10.1 Prizes are non-transferable and must be accepted as awarded.
10.2 All warranties, servicing, and after-sales obligations rest solely with the manufacturer or supplier. The Promoter disclaims liability for defects.
10.3 Where a prize is unavailable, the Promoter reserves the right to substitute with an item of equal or higher value or offer a cash/credit alternative.
11. Publicity & Data
11.1 By entering, Entrants consent to reasonable publicity, including use of name, likeness, and photographs for marketing purposes without additional compensation (except reimbursement of reasonable travel costs, where applicable).
11.2 Winners must provide government-issued ID to verify age and identity prior to prize delivery.
11.3 The Promoter will process personal data in accordance with:
(a) the Digital Personal Data Protection Act 2023 (India);
(b) the EU General Data Protection Regulation (where applicable).
11.4 Data may be shared with authorized third parties solely for the purposes of contest administration, fraud prevention, and legal compliance.
12. Liability
12.1 To the maximum extent permitted by law, the Promoter shall not be liable for:
(a) technical failures, unauthorized access, or data corruption;
(b) delays, losses, or damages arising from use of third-party services;
(c) indirect or consequential losses.
12.2 Nothing in these Terms shall limit liability for death, personal injury, or fraud caused by the Promoter’s negligence.
13. General
13.1 The Promoter reserves the right to amend these Terms at any time. Updated versions will be posted on the Website.
13.2 Invalidity of any provision shall not affect the enforceability of the remaining provisions.
13.3 These Terms constitute the entire agreement between the Promoter and Entrants with respect to the Contests.